
Description
Where available, Cisco will provide Advance Replacement for eligible Hardware. The RMA Only option provides full unit replacement and optional onsite resources. This Service does not entitle Customer to receive any additional service delivery elements, which are delivered by the required TAC entitled subscription. The RMA Only option is only available for purchase in those instances where an existing subscription is in place.
Specifications
UNSPSC Code
81111805
Brand
Cisco
Brand Name
Cisco
Category
Services
Manufacturer
Cisco Systems, Inc
Manufacturer Website Address
http://www.cisco.com
Product Type
Service
Provided Support
Installation
Service Description
24x7x4 Hour
Service Duration
3 Year
Service Location
On-Site
Service Main Type
Exchange
Service Name
RMA Only Support
Service Response Time
4 Hour - Advance Hardware Replacement
Service Type
Exchange
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